What’s next? Perspectives of health technology officers

Health care information officers face myriad challenges as they work to address their organizations’ information technology (IT) needs, from ICD-10 conversion to adoption of electronic health records (EHRs), among others.

The Deloitte Center for Health Solutions recently interviewed health system Chief Information Officers (CIOs), Chief Medical Information Officers (CMIOs) and other informatics leaders (collectively referred to as “CXOs”) from a broad range of U.S. hospitals and health systems on their activities and attitudes about IT and data management. The results show widespread agreement about key issues, but often strikingly different views about priority and need.

This Issue Brief features interview highlights, conclusions, and implications for health care industry stakeholders. Among key findings:

Each CXO’s starting point is different, so priorities and strategies vary.Drivers to aggregate data differ widely, as does perception of need.The ultimate role and value of health information exchanges (HIEs) remain unclear as “private” HIEs become part of physician alignment strategy.

Given increased pressures and requirements, CXOs are cautiously optimistic about successful implementation of their IT strategies; however, questions and concerns remain.

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